An Hour at Amazon
As we are in the midst of the holiday season – and shopping has been on the minds of many – I wanted to share my experience behind the scenes on a tour of the Amazon Fulfillment Center in Edison, New Jersey. I wasn’t much of a fan of the idea of going. What would I see? A warehouse with boxes? I was very ready to be bored. Instead, I was fascinated. Working in a library, I have an appreciation of inventory control and knowing exactly where a specific item may be found, as well as delivering the right book to the right branch and right patron. Our tour guide was very knowledgeable about how each section in the warehouse worked together for maximum efficiency. Stowers empty items from bins and boxes delivered to the facility into larger, tall sets of bins, sorted by size. Devices scan everything so the computer knows exactly which spot on which bin an item is placed. Pickers are the people who find the items you order. The correct larger set of bins is brought right to the picker by a...