App-less in Mercer County
Dear Tech Guru, The mobile app has been out of service for months. Is there any timeline for when this will be resolved? From, App-less in Mercer County Hi App-less (and all our patrons), I understand your frustration with the MyMCLSNJ app being unusable. As we have shared, there is a contract conflict between our main vendor and the software vendor. They contracted to initially create the software called BLUEcloud Mobile. This software is what our app, as well as many other apps used by libraries around the world, is built on. The contract between these two companies was not renewed and the software vendor said they would continue to allow our main vendor to use the one piece of software they provided for a set period of time. This piece of software is what connected our library information to the software that runs the app. In November of 2023, the software vendor stopped access to their software. This made all the apps that run on BLUEcloud Mobile stop working. At this t...